Heru Irawan
WordPress specialist — root-cause troubleshooting & community
Hi, I’m Heru — I’ve spent 13+ years in the WordPress ecosystem: building sites, fixing what breaks, and helping people understand why it broke in the first place.
My approach to support is simple: find the root cause before offering a fix. A quick patch that doesn’t address the underlying issue just means the same problem comes back later — so I dig until I understand what’s actually happening, then walk through solutions in order, from safest to most involved.
Outside client work, I’m active in the WordPress community: answering questions on the WordPress.org support forums, contributing to the #polyglots and #photos teams, and organizing local WordPress Meetups. In March 2026, I co-organized, facilitated, and spoke at WordPress Campus Connect at STITNU Al Farabi Pangandaran — the first Campus Connect event held in Indonesia — introducing university students to WordPress and open-source contribution.
This site is where I write about the troubleshooting I do day to day — the specific bugs, the dead ends, and the fixes that actually worked.